Frequently Asked Questions

Is your packaging environmentally friendly?

Yes

EcoFlo Void Fill (White Chips)

 Manufactured from starch material, EcoFlo is a fully compostable void fill material and is 100% biodegradable. The product is fully soluble when saturated with water which takes away this issue of litter. It also conforms to EN13432.

The manufacturing process for our void fill material is a single-stage process (compared with the manufacturing process for the polystyrene version, which is multi-stage, uses more energy so is less environmentally friendly).

Starch is also an annually renewable resource.

Bubble Wrap

Mono bubble is simply made from one sort of plastic PE and therefore easy to recycle, however, this is dependent upon local councils recycling guidelines so to find out more please check with your local council.

Cardboard Box

The Cardboard Box can be recycled and the box itself is made of 60% to 90% of recycled contents. The boxes are vegan friendly.

Tissue Paper

The Tissue Paper can be recycled.

What are your Shipping Details?

All pre-built boxes and any add ons, qualify for free delivery.  For any orders that do not contain a pre-built box, delivery is £4.99. Delivery is available to the UK, taking 2-3 working days.

Regrettably delivery is not available to the Channel Islands and the Isle of Man. For deliveries to Northern Ireland, Isle of Wight & the Highlands, please allow one extra working day. 

Why can I purchase the pre-built box items for a lower rate with BYOB than with the pre-built box?

Depending on the box size, it costs us up to £6.50 to post & package each box. We are able to offer free delivery for pre-built boxes because delivery costs are built into the packaged price. For BYOB, delivery is charged at an additional cost of £4.99. 

How are your boxes presented?

To see how our boxes are presented, checkout our Packaging & Gift Wrap page.

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